Terms & Conditions
Introduction
1.1 These terms and conditions ("Terms") govern your use of the services provided by Savoys Education Ltd ("we," "us," or "our") through our online property education platform (the "Platform").
1.2 By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Platform.
Services and Eligibility
2.1 Savoys Education Ltd provides educational content and resources related to property investing and related fields through the Platform.
2.2 You must be at least 18 years old to use the Platform and access our services. By using the Platform, you represent and warrant that you are of legal age to form a binding contract.
Registration and Account
3.1 In order to access certain features of the Platform, you may be required to create an account and provide accurate and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Payment and Money Back Guarantee
4.1 You agree to pay the fees specified on the Platform for any courses, programs, or materials you wish to access. Payment is required in full before gaining access to the content.
4.2 Savoys Education Ltd offers a money back guarantee. If you are not satisfied with the content or services provided, you may request a refund within 30 days of purchase. Refund requests must be made in writing to hello@savoyseducation.co.uk, including your full name, contact information, and details of the purchase.
4.3 Refunds will be processed within 14 business days of receiving a valid refund request. The refund will be issued to the original payment method used for the purchase.
Intellectual Property
5.1 The content provided on the Platform, including but not limited to text, images, videos, and other materials, is protected by copyright and other intellectual property laws. You agree not to copy, modify, distribute, or reproduce any content from the Platform without our prior written consent.
Complaints Procedure
6.1 We strive to provide the highest quality service. If you have any complaints or concerns about our services, please follow our complaints procedure outlined below:
6.2 In the event of a complaint, please contact us at hello@savoyseducation.co.uk, providing details of the complaint, your full name, contact information, and any relevant supporting documentation.
6.3 We will acknowledge your complaint within five business days and aim to provide a resolution or update within 30 days of receipt. If we require additional time to investigate your complaint, we will inform you of the delay and the expected timeframe for resolution.
Limitation of Liability
7.1 To the maximum extent permitted by applicable law, Savoys Education Ltd, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or use, arising out of or in connection with the use of the Platform or the content provided therein.
Governing Law and Jurisdiction
8.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
9.1 Savoys Education Ltd4 Station Parade,Ruislip, HA4 7DLUnited Kingdom
9.2 Email: hello@savoyseducation.co.uk